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1. Contact
How to contact us
We can be reached by using the contact form on our site or sending an email to: info@mirito.com
Soon you'll be able to pop in the chat with us as well!
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2. Opening Hours
General Opening Hours
Our general opening hours are as following:
| | | | |
| --- | --- | --- | --- |
| Monday | 09:00 | - | 16:00 |
| Tuesday | 09:00 | - | 16:00 |
| Wednesday | 09:00 | - | 16:00 |
| Thursday | 09:00 | - | 16:00 |
| Friday | 09:00 | - | 16:00 |
| Saturday | Closed | | |
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3. Suggestions
Got suggestions for us?
If you have any suggestions or complaints, please e-mail us at info@mirito.com . Your input is important to us and we strive to offer you the best service!
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4. Technical Issues
Technical Issues
Have you faced any technical issues when using our site? Please inform us of any issues you encounter by mailing us at info@mirito.com and adding the following:
Where did the issue take place?
What happened?
What browser were you using?
What were you trying to do?
Any screensho...
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5. Review Mails
Review Mails
Our review mails are automatically sent and have the same wait period for all orders. It may happen that you receive the review mail before you receive your package. Our apologies for the inconvenience when that happens. Feel free to ignore the review mail until you've received your...
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6. Holidays
Holidays
Please note that we are closed on the following dates:
New Year’s Day: Thursday 1 January 2026
Easter Monday: Monday 6 April 2026
King’s Day: Monday 27 April 2026
Ascension Day: Thursday 14 May 2026
Whit Monday: Monday 25 May 2026
Christmas Day: Friday 25 December 2026
Boxing Day: Satu...